Case Study: Better Scheduling Boosts Utilization and Patient Experience at Peachtree Orthopedics

The concept of patient scheduling may seem straightforward, but the process requires many inputs, such as extensive staff onboarding and training, manual data entry across systems, considerable planning across provider schedules, and more.

 

When one piece of the scheduling process goes wrong, provider organizations can be faced with scheduling errors, provider and staff burnout, and frustrated patients. The ability to lessen the burden and requirements from administrative staff will be key to managing a successful patient scheduling process.

 

Read the infographic to learn the 10 signs or challenges with patient scheduling that may be affecting your downstream operations and overall revenue performance.