by Josh Byrd | Jun 22, 2020 | Blog, Video
HIPAA-Compliant Messaging & Chat: Why Medical Practices are Texting Patients Introduction Medical practices have made major strides towards patient-centered strategies, swapping manual and paper-based processes for digital options, like automated...
by Josh Byrd | May 18, 2020 | Blog, Video
How to Turn Happy Patients into Promoters & Use Real-Time Data to Improve the Patient Experience The CAHPS surveys put the patient experience in the spotlight several years ago when public reporting started and scores became a factor in reimbursement. While...
by Josh Byrd | May 15, 2020 | Blog, Video
How Medical Practices & Groups Use Digital Health Campaigns to Close Gaps in Care & Drive Better Outcomes Patients are juggling a lot of responsibilities, staying current in their care and the care they manage on behalf of children, parents, spouses, and...
by Josh Byrd | May 8, 2020 | Blog, Video
3 Reasons Your Practice Must Have Digital Patient Check-In Few patient engagement functions are as foundational to caring for, billing, and maintaining a care plan for patients as patient intake. Accurate medical and family histories, medications, and payer...
by Josh Byrd | May 5, 2020 | Blog, Video
Selecting the Right Patient Appointment Reminder Software: What to Look For and How to Know if it Can Deliver Results Do patient appointment reminders really lower patient no-shows? They really do. That is, if you choose the right partner. Appointment reminders have...
by Josh Byrd | Feb 11, 2019 | Blog, Video
A Digital Front Door Strategy: What It Is, Isn’t, and Why You Need One What is the Digital Front Door? The digital front door is a strategy for engaging patients at every major touchpoint of the patient journey using technology that patients have already adopted...
