Dash Direct redefines convenient patient access with open scheduling APIs that integrate seamlessly with existing tools, automating routine processes in innovative ways. It empowers healthcare organizations and technology vendors to unlock efficiencies and deliver a patient-centered experience, with minimal to no staff intervention.
Dash Direct’s open scheduling APIs connect provider scheduling rules and preferences across multiple access channels, ensuring intelligent, convenient operations. Bring your own innovation – integrate 24/7 virtual triage or AI-guided chat – to enable self-service that puts patients in control.
Patients independently manage appointments, reducing calls and manual entry.
An intuitive chat experience secures new bookings quickly while easing staff workload.
Third parties can book directly via APIs – eliminating manual follow-ups for prompt referrals.
Automate scheduling 24/7, reducing scheduling-specific calls and freeing staff for broader patient support.
Leverage open APIs the way you need and want to expand patient access.
Are you a healthcare technology vendor looking to integrate with the Dash ecosystem?
Partner with us to connect your solutions to Dash Direct’s APIs – enable seamless scheduling, patient referrals, and enhanced digital experiences for healthcare organizations.
openapi: 3.0.3
info:
title: API Documentation for scheduling workflow
version: 1.0.0
description: API documentation for scheduling workflow
contact:
email: asinghi@relatient.com
servers:
- url: http://localhost:38080/thirdparty-api/v1
description: Local Development Server
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Integration depends on your vendor and IT team. On average, implementation takes approximately 90 days.
In some cases, scheduling rules may need to be adjusted to accommodate new systems. A testing process ensures existing rules function correctly.
Clients can use their own pre-production environments (if available), or Relatient provides a generic testing environment that is not connected to the PM/EHR.
No, Dash Direct APIs work regardless of your PM/EHR vendor.
Yes, Dash Direct APIs enable real-time scheduling and data exchange.
Dash Direct ensures scheduling follows intelligent rules and provider preferences set within Dash Schedule (both for contact center scheduling and self-scheduling) – reducing manual work and improving accuracy.
No, we do not charge for core Dash® products to work together. However, integrations with external vendors or additional channels through Dash Direct may require separate pricing.
No, you maintain full control over which vendors can integrate with Dash Direct. Relatient vets and approves vendor relationships to ensure system integrity and security.
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