Relatient: Patient Engagement for Hospitals & Health Systems

Intelligent scheduling, intake, and communications designed for enterprise systems

With consumerism on the rise and your workforce spread thin, it is more important than ever to prioritize ways to improve scheduling operations and create a tailored experience for your patients. Connecting patients to the care access they need with more automation and less manual intervention empowers health systems to fill administrative gaps while improving the patient experience.

Keeping your patients engaged and simplifying staff workflows allows your health system to provide high quality care and easier access. Dash by Relatient takes a comprehensive approach to digital patient access through online self-scheduling, inbound chat, personalized communications, simplified registration, and payments – all without staff intervention.

“We wanted our access experience to be more mobile. What we were finding is only 30-40% of our patients were using the patient portal. We worked with Relatient to help drive that engagement with that 60% of patients not using the portal.”

Improve the patient experience while automating the work

Boost efficiency and schedule patients seamlessly

Contact center scheduling enables staff to optimize schedule capacity and match patients to the right provider, at the right time.

Improve patient acquisition with self-service scheduling

Online self-scheduling enables patients to schedule their own care when it’s convenient for them, while still aligning to provider rules and preferences.

Personalize outreach to drive appointment scheduling

Deliver a patient centered approach to messaging and engagement to keep patients connected and informed throughout their care journey.

Reduce staff burden with digital patient intake

Accelerate the patient registration process with configurable digital forms to simplify pre-registration paperwork and optimize the patient intake process.