NextGen Enterprise and Dash® by Relatient work together to help healthcare organizations deliver high quality care access to their patients. By utilizing bi-directional integration, appointment data can be easily managed in Dash and are promptly reflected in your NextGen system.
Say goodbye to the hassle of managing provider rules in binders and sticky notes, now seamlessly match patients with the right provider in a fraction of the time.
Access to care begins with scheduling an appointment. Dash by Relatient enables NextGen users to streamline this process by connecting patients to the right provider, at the right location and time. By using a bi-directional integration, Dash offers scalable solutions that adapt to your organization’s growth.
Simplify Contact Center Scheduling
Optimize for Referral
Tasking
Streamline Patient Intake
Forms
Improve New Patient Acquisition with Self-Scheduling
Leveraging Dash for contact center or patient self-scheduling reduces the burden on your administrative staff and streamlines operations. Dash automatically aligns patient appointments with the right time, location, and provider, efficiently managing provider rules and preferences – no more cumbersome spreadsheets or binders. The result? More accurate schedules and a balanced patient load.
Dash also increases scheduling flexibility by offering patients multiple ways to schedule their appointment, whether by phone, online, or through messaging and chat, all while adhering to the same guidelines. Seamlessly integrated with NextGen Enterprise, Dash improves scheduling accuracy by automatically syncing patient data, reducing manual entry, and enabling staff to focus on more critical tasks.
NextGen and Relatient leverage state-of-the-art integration technologies to securely exchange between the two systems.
By sending targeted communications to your patients, you can ensure that every touchpoint is relevant, timely, and tailored to their individual needs, creating a seamless and continuous patient journey.
This ensures a healthy patient-provider relationship, encourages timely feedback or inquiries, and helps patients stay on track with their care plan. Practices using both Dash by Relatient and NextGen achieved higher patient satisfaction and reduced no-shows, ultimately enhancing the patient experience.
Optimize care access without overly-standardizing provider utilization.
As many as 10-30% of appointment slots go unfilled each day. Providing timely, consistent, and convenient access to patients is a key differentiator for provider groups as they navigate the need to drive patient loyalty, competitive differentiation, and operational efficiency.
Learn how to measure each access point and determine how to increase profitability, as well as best practices to optimize patient access, scheduling, and physician engagement. Fill out this form to access the white paper today.
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