Relatient: Streamline FQHC Patient Healthcare Scheduling

Intelligent scheduling, intake, and communications configured to reduce access barriers and accelerate care delivery

Community health centers, Federally Qualified Health Centers, and other value-based care organizations require solutions that help deliver high-quality care across diverse populations. With rules-based scheduling, simplified registration, and automated communications, your staff can reduce the manual burden, improve appointment access, and deliver messages to patients via the modalities they prefer.

As patients are expecting more from their healthcare providers than ever before, FQHC groups are leveraging intelligent access solutions to automate manual tasks, report on quality measures, and create better patient experiences. Dash by Relatient takes a comprehensive approach to patient access through centralized scheduling, simplified registration and intake, personalized communications, and online payments – all without staff intervention.

“Dash has allowed for faster training of Palms Medical Group’s new hires with its user-friendly platform—prior to Dash, it would take weeks to understand scheduling preferences, icons, and provider templates. Since leveraging guided, rules-based scheduling, we have not had to rely on staff knowledge for these things and have reduced overall training time by at least 2 weeks for scheduling staff.”

Improve the patient experience while automating the work

Improve access to care with rules-based scheduling

Contact center scheduling enables staff to optimize schedule capacity and match patients to the right provider, at the right time.

Schedule more appointments without phone calls

Online self-scheduling advances enables patients to schedule their own care, referrals and more with rules-based appointment booking, available 24/7.

Proactively engage patients to drive appointments

Enable patients to take a more active role in their care with HIPAA compliant timely communications, reminders, and calls to action.

Automate patient intake to reduce manual tasks

Digital intake helps accelerate the registration process with configurable digital forms, which reduces bottlenecks and accelerates patient throughput to stay on schedule.