7 Tips To Address Medical Practice Burnout
Medical practice burnout is nothing new. For decades, countless providers and staff in healthcare organizations have suffered job burnout. But the Covid-19 pandemic has supercharged stresses on your employees by an order of magnitude, increasing harms to people and...
Webinar: Simplifying Scheduling While Maintaining Control
Proven Methods for Scheduling Doctor Appointments for Your Practice
Efficiency is paramount in the doctor’s office. Your doctor, nurses, and staff are extremely busy, so it’s important to identify ways to streamline daily operations, such as scheduling doctor appointments. In this article, we discuss scheduling methods for your...
Using Centralized Scheduling Effectively for Patient Appointments
Centralized scheduling is an important part of patient appointments, especially for any medical, specialty, or hospital groups that have multiple providers and locations. It requires managing a great deal of complex rules and preferences, so unfortunately, there are a...
8 Key Benefits of Automation in Healthcare
Automation is revolutionizing many industries, including healthcare. However, healthcare has been slower than other industries to adopt automation, primarily due to vendors’ frequent misuse of this term. In addition, the failure to prioritize tasks requiring...
Driving Tech Innovation and Capabilities for Medical Practice Contact Centers With AWS and Amazon Connect
Relatient is focused on empowering medical, hospital, and specialty groups to make patient engagement, communication, and appointment scheduling easier. This ensures patients have more, quicker, and better access to care. However, truly streamlining the complex world...
Relatient Appoints Jeff Gartland as Chief Executive Officer to Lead Health IT Company Through Next Generation Growth Phase
NASHVILLE, Tenn. – September 21, 2021 – Today, Relatient, Inc., the leading SaaS-based patient engagement platform, announces its board of directors has appointed Jeff Gartland as chief executive officer (CEO) effective immediately. Michele Perry, who served in the...
Effective Patient Outreach: How to, Do’s & Don’ts – Relatient
Patient outreach is a critical component of engaging patients to keep them current in their care, help them remember their appointments, collect their feedback, and even prompt them to pay their bills. Consistent, dedicated effort is needed, but can be difficult to...
Texting In Healthcare: The Benefits, Best Practices & HIPAA Rules
According to a FICO survey, 80% of people polled want to receive SMS messages from their healthcare providers. A further whopping 76% said they needed reminders of appointments, lest they forget and miss them. Texting in healthcare is more common than ever, allowing...
Relatient Merges with Radix Health to Extend its Lead in Patient Engagement & Access; Announces $100M+ Growth Investment
NASHVILLE, Tenn. – Aug. 5, 2021 – Today, Relatient, Inc., the leading SaaS-based, patient engagement platform, announced the signing of a definitive agreement to merge with Radix Health while also raising $100+ million of additional growth equity capital from its...
Mastering Patient-First Communication: A Use Case
Highlights Deliverables: 24/7 self-scheduling access for patients • Integration with NextGen • Minimize no-shows and last-minute cancelations • Increase appointment confirmation rates • Reduce gaps in care • Communicate critical information to patients quickly and...
Digital Front Door or Digital Marketing Strategy? This Medical Group Says, “Both”.
Highlights Deliverables: 24/7 self-scheduling access for patients • Integration with NextGen Results: 4k self-scheduled appointment requests monthly • Reduced incoming patient call volume • Clear CTA's on the website and social media channels“Think about how patients...
Webinar: The Power of Easy
— NEW WEBINAR— The Power of Easy The Simple Strategies Healthcare Leaders are Using to Deliver a Superior Patient Experience & Drive Better Outcomes — Tuesday, July 27, 11:00 CST — Patients are more likely to take an action when doing so is fast, easy, and doesn't...
How to Solve Gaps in Care and Recover Patient Volume
Gaps in care aren’t new—health systems and medical providers have long spent an incredible amount of time and resources addressing the barriers to patient access that cause patients to fall behind in follow-up and preventive care. Enter COVID-19. Gaps in care have...
Relatient Appoints David Klasnick as Chief Operating Officer
NASHVILLE, TENN. JUNE 01, 2021| Relatient, Inc., leading SaaS-based, patient engagement company, announced today that David Klasnick has joined its leadership team as Chief Operating Officer. To support the company’s continued growth, Klasnick will oversee Relatient's...
This Medical Billing Duo Is Disrupting The 30-60-90 Day Billing Cycle, Here’s How
Highlights Deliverables: Higher revenue and patient collections • Faster A/R cycle • Reduced costs Results: 15% increase in revenue • 20% decrease in A/R days • Reduced incoming patient call volume • Seamless billing for patients and providers “Paper statements get...
5 Health Campaign Ideas That Really Work | Relatient
What are some great health campaign ideas? For starters, a health campaign is a marketing program that promotes more communication and engagement.
Guide to Phone Appointment Reminders With Free Call Scripts | Relatient
Let’s talk about what a phone appointment reminder is, some best practices to implement when making one, and the benefits of using this technique.