Patient Communication and Intelligent Scheduling for Veradigm

Reducing no-shows, optimizing appointments, enhancing communication, and streamlining the patient scheduling process are essential for healthcare organizations. Balancing these priorities while keeping patients engaged and ensuring access to care is key to a successful strategy.

Relatient’s Dash® platform integrates seamlessly with Veradigm, delivering targeted patient engagement and intelligent, rules-based scheduling solutions that benefit both patients and organizational goals.

woman using mobile patient EHR chat software integration on mobile device

Proven Integration Experience

Appointment scheduling is a critical first step in a patient’s care journey. Accurately scheduling appointments according to the provider’s rules and preferences creates a smooth experience. With intelligent scheduling in a software integration, both through the call center and online, combined with personalized communication tools, organizations can achieve significant improvements in scheduling accuracy, reduce no-shows, and increase patient satisfaction.

What Sets Dash Apart

Communicate with patients via their preferred method

Accurately schedule appointments after-hours

Engage patients across each segment of their care journey

Streamline scheduling with intelligent workflows

Trusted by Leading Provider Organizations

Dash automates tasks that would otherwise tie up multiple front-desk staff on the phone all day, reminding patients of their appointments or trying to inform them of balances due. It’s hard for a busy practice to stay on top of these things manually.

— Julie Breedlove, Practice Manager, East Louisville division of One Pediatric

Ease patient scheduling while adhering to provider rules and preferences

Prioritizing the patient in scheduling is just as vital as booking them in the right slot according to provider rules. This approach respects patient needs and enhances the overall experience. With the Dash and Veradigm software integration, organizations can streamline appointment management, reduce scheduling errors, and ensure patient satisfaction throughout their care journey. Real-time updates and seamless interoperability support healthcare teams in avoiding missed connections and improving efficiency.

 

Flexible scheduling options – available through both call centers and online – allow patients to book and manage appointments easily. This flexibility reduces schedule gaps, optimizes provider utilization, and ensures resources are efficiently used, providing patients with timely and accessible care.

Fully Integrated API

Relatient is a member of the Veradigm channel partner network and leverages APIs and HL7 to exchange data.

 

Support a Continuous Patient Journey with Targeted, Omni-Channel Communications

Supporting patients in managing their care journey starts with enabling easy scheduling and effective communication from the initial appointment through point-of-care and post-care follow-up. With Dash’s dynamic patient messaging platform integrated with Veradigm, you can meet the unique needs of provider groups of all sizes and complexities.

 

Dash empowers organizations to take a patient-centered approach to engagement, leveraging integrated data mapping to deliver timely messages that align with patients’ and providers’ habits and preferences.

Veradigm EHR Software Integration Partner

Get a demo of Relatient’s patient-centered engagement software.

See why 40,000+ physicians trust us with their patients and businesses, and learn how we can help you:

  • Reduce no-shows
  • Manage multiple locations
  • Increase patient balance collection
  • Improve patient satisfaction & retention
  • Transition to value-based care
  • Optimize your office operations
  • Automate patient outreach
  • Increase compliance

Frequently Asked Questions

Does Dash integrate with Veradigm?

Dash leverages APIs and HL7 to exchange data with the Veradigm EHR integration.

The Veradigm App Expo is Veradigm’s marketplace that allows users to find certified applications that complement their system and are built through the Veradigm connect program. Relatient is a certified member of their connect program and is listed on their expo.

Related Resources

Young professional couple celebrating healthcare messaging system

Winning the Patient Access Game: 7 Ways Provider Groups Can Deliver More for Less with Centralized Scheduling

See How Dash Can Help You Improve Patient Scheduling and Communication