Who We Help with Software Solutions for Patient Engagement

Intelligent patient access powered by patient and provider data

A patient’s ability to find and access care is the first step in defining a good patient experience. Whether they are searching online, calling into a contact center or a provider’s office to find and book care, patients are searching for fast and simple access. In the same way, administrative staff working either in a front office of a physician group, or as a scheduler within a contact center, are requiring better workflow efficiency through scheduling automation, digital communication, and less manual intervention.

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Trusted by leading healthcare organizations of all sizes and complexity

“With the average new patient call taking about 6-8 minutes for registration; having self-scheduling is a no brainer with improved efficiency and streamlining workflows."

– Joseph Mathew, Practice Administrator, Advanced Orthopaedics & Sports Medicine

“Relatient helps us streamline our process with pre-appointment online registration that makes patient data easily accessible to physicians and staff.”

– Dana Etheredge, Applications & Integrations Project Manager, U.S. Dermatology Partners

“Maybe best of all, we’ve reduced our no-show rate to less than one percent, which keeps all of One Pediatrics’ physicians working at the important medical tasks they’ve been trained for at maximum efficiency.”

– Kellie Doligale, Care Coordinator, One Pediatrics

“Dash pushes to the scheduler only those time slots where the rules for a given provider’s template are met.”

– Kevin Deter, Chief Executive Officer, Peachtree Orthopedics

“We wanted our access experience to be more mobile. What we were finding is only 30-40% of our patients were using the patient portal. We worked with Relatient to help drive that engagement with that 60% of patients not using the portal.”

– Steve Davis, Vice President of Operations, Warren Clinic, part of Saint Francis Health System

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