Healthpac Chooses Relatient as Patient Engagement Platform Partner

Third Party Billing Companies Get Innovative Solutions for Revenue Cycle

NASHVILLE, TN. – January 23, 2020 – Relatient, Inc., the top-rated patient engagement SaaS vendorannounced their partner agreement with Healthpac, a trusted medical billing software company for revenue cycle management (RCM) to offer third party billing offices and medical offices an expanded offering. Healthpac’s customers can now access Relatient’s latest solutions to improve the patient’s experience and provider revenue. Patients and providers are facing historical changes in payment models due to the increasing out-of-pocket and deductible expenses creating pressure and challenges. Traditional RCM management practices are no longer as effective because of the financial pressures thrust on patients and providers alike. Patient expectations have moved dramatically with transparency and better access to care demanded of providers. Research shows that medical offices are looking for new revenue cycle solutions in 2020. Relatient offers a patient-centered engagement platform that integrates with Healthpac software and is seamless for third party billing services companies and their healthcare customers. Solutions include appointment reminders, chat and secure messaging, patient Intake, surveys, online payments, balance messages and more.

“Relatient offers a great value to Healthpac customers as our unique partner who provides all the patient engagement solutions in one platform,” said Buddy Claborn, CEO of Healthpac. “As the market moves to a more “patient as consumer” perspective, we see the mobile-first approach that Relatient offers across their solutions as a powerful extension.”

“We are excited to work with Healthpac to service their customers with our full platform that is modern and in sync with patient needs,” said Robbie Abt, SVP Relatient, Inc. “We are expanding with Healthpac to relieve billing services companies and providers of the inefficiencies and challenges of patient payment responsibility and to deliver results quickly.”

Relatient works directly with Healthpac customers to implement the integrated platform and to provide training and support to ensure their patient engagement success.  Learn more at  

About Relatient Relatient is an industry recognized, award-winning, SaaS-based patient engagement company that improves patient and provider communications for increased patient satisfaction and improved productivity. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems and annually delivers 136 million patient messages. Relatient’s platform integrates with more than 85 practice management and electronic health databases to stop the phone tag, eliminate bottlenecks, reduce no-shows, drive appointments, increase online reviews, get patient feedback, and speed patient payments, all while supporting health and care quality initiatives. Visit, call 866-473-8160, or follow Relatient on Facebook, Twitter, and LinkedIn. 

About Healthpac Founded in Savannah in 1981, Healthpac is a leading provider of medical billing and practice management software for physicians, radiology imaging centers, healthcare providers, laboratories and medical billing companies. Healthpac’s billing solutions, constantly evolving proprietary software and experience in the healthcare industry have made the company a trusted advisor for more than 30,000 providers in 45 states. Healthpac’s software is carefully tailored to provide the functionality needed in today’s healthcare industry, and the company’s staff includes several former practice managers and healthcare business owners who are tasked with constantly improving Healthpac’s level of service. The company’s CEO, Buddy Claborn, sits on the Healthcare Administrative Technology Association advisory board and is a previous recipient of the National Healthcare Billing Software Vendor of the Year from the Healthcare Billing and Management Association. Learn more at   

Contact James Kanka Vice President of MarketingRelatient, Inc. (615) 208-7384