Nystrom & Associates Selects Relatient for Modern Patient Outreach

Patient-centered engagement to help expand patient access to mental health services in the Twin Cities communities and across Minnesota.

Nashville, Tennessee, February 6, 2020 — Relatient, the highest customer-rated patient engagement SaaS-based platform, has announced that Nystrom & Associates, Ltd. the leading Mental Health group who serves Minnesota, has selected Relatient as their partner in patient outreach and communications. Nystrom & Associates provides comprehensive mental health services, including: psychiatry, psychology, addiction and substance use disorder, clinical social work, marriage and family therapy, and nursing, for children, adolescents, and adults with 16+ clinics, serving 40+ counties, throughout Minnesota.

“As the care delivery leader in the mental health services industry, Nystrom & Associates has a commitment to offer the latest technology to its patients and partners to ensure seamless accessibility when it comes to scheduling and appointment management. This requires outreach strategies that are modern, mobile, and easy to use, which is why we partnered with Relatient,” said Peter Nystrom, Chief Commercial Officer. “Relatient’s platform is top-rated on KLAS with a strong reputation as the leader in patient-centered, mobile-first communication strategies. We’re looking forward to our work together and are excited to bring our patients the latest in technology.”

Relatient’s industry-recognized patient engagement platform will power bi-directional appointment reminders for patients of Nystrom & Associates’ 750+ clinical care providers. The responsive reminders employ industry best practices for regulatory compliance and give patients the opportunity to confirm, cancel, or reschedule from within a text message, email, or voice call to optimize provider schedules and reduce patient no-shows. The platform is private and convenient for today’s busy patients and providers.

“The Nystrom & Associates team has been a pleasure to work with, and we’re excited to have the opportunity to help them reach their patients across the state of Minnesota, and soon, beyond,” said Jason Sprague, Vice President of Enterprise Sales. “Nystrom & Associates, Ltd. provides high-quality, comprehensive care to their patients, and they have very specific needs for their practices—we’re thrilled they chose Relatient to meet those needs.”

About Relatient

Relatient, Inc., the 2020 KLAS Category Leader in Patient Outreach, is a SaaS-based patient-centered engagement company that utilizes a modern and mobile-first approach to improve patient and provider communication. On behalf of U.S. medical practices and health systems, Relatient engaged patients with more than 132 million messages in 2019. Relatient’s platform integrates with over 85 practice management systems and electronic health databases to drive operational efficiency, appointments and reviews, reduce no-shows, speed patient payments, and improve patient satisfaction, all while supporting health and care quality initiatives. For more information, visit http://www.relatient.net.

About Nystrom & Associates

Nystrom & Associates, having 16+ clinic locations throughout Minnesota, is a group of professional care providers from the fields of psychiatry, psychology, clinical social work, marriage and family therapy, addiction and substance use disorder, and nursing who are committed to helping individuals and families that are experiencing personal, substance use and addiction, emotional, marital, or psychological problems. Visit www.nystromcounseling.com, call 1-844-NYSTROM or follow Nystrom & Associates, Ltd. on Facebook and LinkedIn.