Enable patients to digitally self-schedule anytime, anywhere without sacrificing provider rules and preferences.
Relatient’s Best in KLAS® online scheduling software marries the convenience of consumer-friendly scheduling with the real-time accuracy of provider intelligent rules and preferences. Allowing patients to book their healthcare appointments online is critical to effective patient access operations. Dash® enables provider organizations to improve patient acquisition and retention by customizing new patient and existing patient workflows – whether they are scheduling for the first time, are a referral appointment, or are a long-time returning patient.
“Innovative technology is at the heart of Complete Health’s patient-centered model. Our work with Relatient will help us further meet the needs of our communities, while the providers we support and Complete Health staff will reap the benefits of more modern workflows as partners in patient care. Regardless of location or time of day, patients must be able to reach us quickly and experience a faster, high-quality care experience at their convenience. We’re excited to be able to offer our patients even more ways to do just that.”
Dash eliminates staff frustration by automatically matching patients with suitable providers based on appointment type and provider availability, freeing staff time for more critical tasks.
Dash empowers patients by allowing them to express provider preferences during self-scheduling. The platform displays provider bios and areas of expertise, ensuring patients can choose a provider who aligns with their needs.
Dash eliminates the confusion of “open appointments” by showcasing real-time provider availability. Patients can instantly see available time slots and seamlessly book appointments, ensuring optimal scheduling efficiency.
Dash streamlines self-scheduling with a user-friendly interface and clear instructions, minimizing frustration and preventing patients from abandoning the process before booking an appointment. This reduces the need for manual scheduling follow-up by staff, freeing them to focus on other tasks.
Dash facilitates faster referral conversion by allowing patients to self-schedule appointments directly from referral links. This eliminates the need for manual appointment setup by staff, accelerating the conversion process.
By allowing patients to choose appointment times and potentially even providers, Dash empowers them to personalize their healthcare journey. This sense of control fosters a more positive brand experience.
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