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Fuller Schedules, Fewer Gaps

Dash® routes Dermatology patients to the right visit type and provider, fills cancellations automatically, and answers every scheduling call.

Dermatology schedules are hard to keep full and accurate. Medical, cosmetic, and procedure visits need different lengths and providers, patients wait weeks for a new appointment, cancelled slots go unfilled, and the phones fill with routine scheduling calls.

Dash® starts with intelligent scheduling. Visit-type and provider rules are built in once, so patients are booked correctly online, by phone, or through Voice AI, 24/7. Waitlist management fills cancellations in real time, and automated reminders keep booked visits on the calendar.

With Dash®, dermatology groups can:

  • Route medical, cosmetic, and procedure visits to the right provider and appointment slot length
  • Let new patients self-schedule any time, with your rules enforced
  • Fill cancellations automatically from the waitlist
  • Answer routine scheduling calls with Voice AI
  • Reduce no-shows with automated reminders

Your schedule has room. See how Dash® fills it.

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Western New York Dermatology books 21% of appointments after hours with Voice AI. See what that looks like for your practice.

See what access looks like.

97%
reduction in cancellations for self-scheduled appointments
21%
of appointments booked after hours at Western NY Dermatology
70%
of calls resolved without human intervention
3,021
overdue skin checks recovered at APDerm

Empty Slots Add Up

In dermatology, an empty slot is rarely a demand problem. It’s a scheduling problem: a cancellation no one backfilled, a visit booked with the wrong length or provider, a call that went to voicemail after 5pm.

Every missed or unfilled appointment slot delays a patient’s care and cuts into your revenue, and it happens across every provider and location.

Dash® puts rules, waitlist, and voice into one scheduling layer, so slots get filled correctly without adding headcount.

Every Call Answered

Western New York Dermatology handles hundreds of calls a day through Voice AI and holds a 4.46 out of 5 patient rating. Complex calls go straight to staff.

Cancellations Filled in Real Time

Waitlist management offers open slots to patients automatically, so cancellations are rebooked before the appointment goes unfilled. Provider and visit-type rules stay enforced on every fill.

The Recognition

Awarded by the organizations that set the bar.

Dash® by Relatient is recognized for innovation, operational impact, and the trust of healthcare organizations nationwide.

RElatient Best in KLAS patient self-scheduling 2024 badge

Best in KLAS - Patient Self-Scheduling

2024

G2 Users Love Us Reputation Badge

Rated highly on G2 Business Software

2026

Software Advice 4.3 / 5 Rating Badge

4.3 Star
Rating

2026

KLAS Category leader badge for Patient Outreach in 2020

KLAS Category Leader - Patient Outreach

2020

Explore More About Dermatology Solutions

Modernizing Dermatology Scheduling and Waitlist Management at Western New York Dermatology

How Western New York Dermatology Fills More Appointments with Self-Service Scheduling and Agentic AI

Updated: TL;DR Western New York Dermatology supports a large and growing patient base across a…

Learn More

Request a demo to see how intelligent scheduling shortens the path to care.

See Dash® in Action