Scheduling Built for Eye Care
Dash® keeps complex eye care scheduling accurate, captures after-hours demand, and books referral appointments without the phone tag.
Ophthalmology schedules are a puzzle. Routine exams, surgical consults, post-op visits, and testing each follow different rules, and every referral from an optometrist or primary care office needs to land in the right slot with the right provider. When that logic lives in a scheduler’s memory, errors rise and referrals sit in a fax queue.
Dash® starts with intelligent scheduling. Appointment-type rules are built in once and enforced across providers and locations. Patients book online 24/7, referring offices use digital self-scheduling to book directly into available slots on the patient’s behalf, and voice AI handles routine calls. Recall and follow-up campaigns bring back lapsed exams and keep the surgical pipeline full.
With Dash®, ophthalmology practices can:
- Enforce exam, consult, and post-op rules on every booking
- Capture after-hours demand with 24/7 self-scheduling
- Accept referral appointments directly from referring providers
- Recover lapsed annual exams with recall campaigns
- Reduce no-shows with multichannel reminders
See how Dash® makes eye care scheduling simpler.
Maximize Your Schedule
97% fewer cancellations for self-scheduled appointments, and 32% of appointments booked outside business hours. See how Dash® works for eye care practices.
See what access looks like.
97%
reduction in cancellations for self-scheduled appointments
32%
of appointments booked outside business hours
4.85/5
voice AI patient rating
10%
increase in physician utilization
Slots Don't Fill Themselves
When a referral sits in a fax queue for two days, the patient may book somewhere else. When a post-op visit is scheduled with the wrong rules, the open appointment slot is wasted. When an after-hours request goes unanswered, it’s gone.
All of it adds up across ophthalmology providers and locations.
Dash® puts one set of scheduling rules behind every channel, so referrals, patient requests, and calls all land where they’re supposed to.
No Hold Times
Eye care call centers handle routine scheduling, post-op questions, and referral coordination, with uneven spikes. Voice AI handles routine scheduling immediately, 24/7, so staff are free for the calls that need a more personal touch.
Referred Patients, Booked Right
Referred patients can book their own appointment through self-scheduling, with your exam, consult, and post-op rules applied automatically. Fewer referrals sit in a fax queue, and fewer patients fall through before their first visit.
The Recognition
Awarded by the organizations that set the bar.
Dash® by Relatient is recognized for innovation, operational impact, and the trust of healthcare organizations nationwide.
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