Orthopedic Scheduling Rules, Built In
Dash® applies your sub-specialty, surgeon, and visit-type rules to every booking, so scheduling doesn't depend on any one person.
Orthopedic scheduling has more rules than most specialties. Injuries need fast access, each surgeon has their own templates, sub-specialties route by body part, and some visits need imaging first. Layer on post-op follow-ups and a phone line that never stops, and patients end up on hold while schedulers juggle the scheduling rules from memory.
Dash® starts with intelligent scheduling. Routing, provider preferences, and visit-type logic are built in once and applied to every booking. Voice AI handles routine calls 24/7, patients self-schedule any hour, and referring physicians can book directly into open slots. Waitlist management fills cancellations in real time.
With Dash®, orthopedic practices can:
- Apply sub-specialty routing and provider rules on every booking
- Handle routine calls with Voice AI so staff focus on complex needs
- Capture new patients with 24/7 self-scheduling
- Fill cancellations automatically from the waitlist
- Connect referring physicians to available slots
Let Dash® handle the rules. See it in action.
See the Platform
Peachtree Orthopedics cut scheduling errors by 49% with Dash®. See how built-in specialty rules work for your practice.
See what access looks like.
41%
of OrthoForum members are Relatient clients
94%
reduction in patient hold times at South Bend Orthopaedics
49%
reduction in scheduling errors at Peachtree Orthopedics
135 days
of work saved in the first month of voice AI at TSAOG Orthopaedics
“
What we've sought to do, Dash Voice AI is absolutely doing for us, handling those complex calls to free up our scheduling agents for more complex calls or deeper questions. For now, I think we've found the sweet spot, but as our practice continues to grow and we add resources, the possibilities seem to be endless with AI.
- Olivia Collazo, Patient Access Manager
One Resignation Away
An orthopedic group that depends on a few experienced schedulers is one resignation from a breakdown. When the person who knows the routing rules leaves, errors start. When call volume spikes, abandonment climbs and new patients go elsewhere. When no one works the waitlist, cancelled slots stay empty.
None of this shows up cleanly on a dashboard, but it shows up in utilization, rework, and turnover.
Dash®</sup. changes the system, not the people. Rules go in once, calls get handled, and your team can focus on the patients who need them most.
Calls That Don't Need a Scheduler
Raleigh Orthopaedic handles 54% of inbound calls with voice AI, and 38% are resolved without staff involvement. Routine scheduling gets done, and your team keeps the complex cases.
New Patients, Any Hour
Patients book on their own, any time, with your sub-specialty and surgeon rules applied automatically. Peachtree Orthopedics books 32% of appointments after hours through self-scheduling, and 68% of self-scheduled appointments at TSAOG Orthopaedics come from new patients.
The Recognition
Awarded by the organizations that set the bar.
Dash® by Relatient is recognized for innovation, operational impact, and the trust of healthcare organizations nationwide.
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