Patient Appointment Reminders
The next-generation medical appointment reminder service to reduce patient no-show rates, lower costs, reduce manual patient outreach, and simplify patient-to-provider communication.
Ready to Respond to COVID-19 Communication Needs & Rapid Implementation (Including Telehealth Reminders)
What Makes Relatient’s Patient Appointment Reminders Different?
Relatient’s appointment reminder service and best practices lower no-show rates and increase productivity.
Here are ten ways Relatient does it better than the rest.
Bidirectional Integration
Relatient’s appointment confirmation system notes appointment confirmations directly into your practice management system (when possible). It’s like magic.
Multi-Location Management
Have more than one location? Relatient allows you to see reports, upload, and manage from one instance and one login. This is a must have.
Configurable Reminders
Automated messages based on location, doctor, appointment type, or whether they have more than one appointment. We’ve seen it all.
Self-Service Script Changes
View and edit your text, email, and phone reminder scripts with an easy-to-use editor or contact support if you’d rather.
Telehealth Reminders
Send reminders for your telehealth visits with instructions or a direct link for patients to access their appointment with ease.
No-Show Engagement
You don’t stop when a patient misses their appointment and neither do we. If your system allows, Relatient automates messages to get no-shows rescheduled.
Patient Recalls
Sometimes patients forget to schedule their next appointment. If your system allows, Relatient automatically reaches out to get them on the books.
Two-Way Patient Chat
Relatient includes Messenger with all products so that patients can reply to any appointment confirmation text and start a 2-way chat with the office staff over SMS.
Broadcast Messaging
Last minute changes? Weather delays? Emergencies? Relatient makes it easy to quickly notify your patients and staff – by provider, appointment time or location.
Customer Service
We pick up the phone. We think it’s fundamental, but not everyone does. Our platform is better, but this might be the real reason customers stay.
Bidirectional Practice Management and Electronic Medical Record Integration
80+ Others
Jonathan Minson
Lead Software Architect
Oklahoma Heart Hospital
Automated appointment reminders are a great foundation to begin thinking about your digital front door strategy and patient journey — we can help.
$30,000
$300,000
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Unlimited Text, Email, and Voice Messages
Paying by the message discourages use, so let Relatient’s patient appointment confirmation service communicate with your patients until your practice is efficient, not until it hurts your bottom line.
Broadcast Messaging
See why 28,000+ physicians trust us with their patients and businesses, and learn how we can help you:
- Reduce no-shows
- Increase patient balance collection
- Improve patient satisfaction
- Transition to value-based care
- Optimize your office operations
- Automate patient outreach
- Increase compliance