From Healthcare Call Centers to Smart Access Hub: Survey Insights on Access and AI Healthcare call centers remain in the front line of patient access. Every day, they handle thousands… Read More
How to Estimate the ROI of Agentic AI in Healthcare Call CentersHealthcare organizations are increasingly investing in AI to improve efficiency and reduce operation… Read More
Why Patient Intake Is the Hidden Starting Point of Your Revenue CycleRevenue cycle management doesn’t start with a claim, it starts the moment a patient begins the intak… Read More
Choosing the Right Voice AI for Healthcare: A Feature-by-Feature GuideVoice AI is the talk of the town in healthcare, and for good reason. Promises of shorter hold times,… Read More
No More Gaps: How Patient Recalls Keep Your Schedule on Track Patient recalls offer a practical and efficient way to keep your organization’s schedules full, and … Read More
Evaluating Voice AI for Healthcare: What Sets the Best Solutions ApartVoice AI is showing up on a lot of roadmaps, and for good reason. As call volumes climb and teams ar… Read More
Voice AI Agents vs. Traditional IVR Systems in Healthcare Healthcare contact centers manage some of the most important interactions in the patient journey, es… Read More
An Executive Guide to Voice AI in HealthcareThe phone remains one of the most critical and resource-intensive channels for patient access in hea… Read More
4 Questions to Ask Before Shifting to an API-Driven Scheduling SolutionPatients want more control over how they access care – and healthcare organizations are investing in… Read More
How Intelligent Scheduling Solutions and Healthcare APIs are Powering Modern Patient AccessFor years, scheduling a healthcare appointment has looked the same: a phone call, a back-and-forth c… Read More
