Personalized Communications

Elevate patient engagement with targeted outreach that goes beyond reminders – reducing no-shows and boosting satisfaction.

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Automated Appointment
  Management

Proactive Messaging
Tools

Two-Way Communication
Channels

Automated
Appointment
Management

Proactive
Messaging
Tools

Two-Way
Communication
Channels

Deliver a Patient-Centered Approach to Communication and Engagement

Patients expect seamless care management, and Dash® delivers with personalized, timely messages for scheduling, reminders, and follow-ups – keeping them informed and engaged throughout their journey.

Automated Appointment Management

Simplify appointment coordination with tools that keep patients informed, reduce no-shows, and support continuity of care.

  • Automatic reminders sent through text, email, or voice, tailored to patient preference ensure patients stay on track and improve attendance.
  • Keep patients engaged in their care with recalls that prompt them to reschedule missed appointments or book follow-ups.
Dash Engage patient view dashboard graphic
Dash Engage patient view dashboard graphic

Automated Appointment Management

Simplify appointment coordination with tools that keep patients informed, reduce no-shows, and support continuity of care.

  • Automatic reminders sent through text, email, or voice, tailored to patient preference ensure patients stay on track and improve attendance.
  • Keep patients engaged in their care with recalls that prompt them to reschedule missed appointments or book follow-ups.
Woman using mobile phone for patient co-payments

Proactive Communication Tools

Enhance patient outreach with timely, personalized messages that keep patients informed and engaged.

  • Leverage broadcast messaging to help share instant updates to patients and staff.
  • Promote wellness and preventive care through targeted health campaigns.
  • Use surveys to gather feedback and improve patient satisfaction.
  • Inform patients about balances and payment options with payment notifications.
Woman using mobile phone for patient co-payments

Proactive Communication Tools

Enhance patient outreach with timely, personalized messages that keep patients informed and engaged.

  • Leverage broadcast messaging to help share instant updates to patients and staff.
  • Promote wellness and preventive care through targeted health campaigns.
  • Use surveys to gather feedback and improve patient satisfaction.
  • Inform patients about balances and payment options with payment notifications.

Two-Way Communication Channels

Foster meaningful, HIPAA-compliant interactions with patients through flexible communication options that make it easy to stay connected.

  • Enable seamless back-and-forth with secure messaging for quick questions or updates.
  • Offer real-time support and engagement through HIPAA-compliant chat, providing immediate answers to patient inquiries.
  • Provide a convenient online chat link to guide patients to additional resources or assistance.
Dash Engage Secure Text Messaging graphic
Dash Engage Secure Text Messaging graphic

Two-Way Communication Channels

Foster meaningful, HIPAA-compliant interactions with patients through flexible communication options that make it easy to stay connected.

  • Enable seamless back-and-forth with secure messaging for quick questions or updates.
  • Offer real-time support and engagement through HIPAA-compliant chat, providing immediate answers to patient inquiries.
  • Provide a convenient online chat link to guide patients to additional resources or assistance.

We’ve seen a noticeable difference in how efficiently we communicate with patients. The automated reminders have significantly reduced the number of phone calls our team gets daily, and we’ve also seen a 60% increase in appointment response rates.

Heidi Jungwirth, Patient Services Manager at ORA Orthopedics

Enhance Patient Engagement with Advanced Communication Features

patient scheduling software icon Keep patients on track and reduce no-shows with timely notifications about upcoming appointments.
waitlist management icon Encourage patients to reschedule missed appointments or book follow-ups, ensuring continuity of care.
patient broadcast messaging Effortlessly share important updates or announcements with groups of patients to keep them informed.
referral tasking software Promote wellness and preventive care with targeted outreach tailored to patient needs.
insurance eligibility verification Gather valuable patient feedback to improve care experiences and satisfaction.
patient recall campaigns Enable secure, two-way communication for quick questions and updates, fostering stronger patient outcomes.
hipaa compliant online patient chat Provide real-time support with HIPAA-compliant chat for immediate answers to patient inquiries.
patient payment notifications Improve collections and patient satisfaction by notifying patients about balances and payment options.

Enhance Patient Engagement with Advanced Communication Features

See How Personalized Communications Can Help You Improve Patient Scheduling and Engagement

Dash Schedule Patient scheduling software logo
Intelligent Scheduling
Boost scheduling accuracy by matching patients with the right providers through a rules-based, guided experience.
Dash Chat Patient communication software logo
Seamless Messaging
Deliver better access and support with real-time chat, allowing patients to get answers and assistance quickly.
Dash Engage Patient engagement software logo
Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
Dash Intake - Patient Intake Software
Simplified Intake
Eliminate paperwork and streamline the check-in process, reducing headaches for both patients and staff.