Patient Balance Messaging & MDpay™ Online Payments transform the patient payment experience.
Reduce paper and update patients without a login with automated alerts avoiding past due amounts.
Improve staff productivity and make more convenient for patients regardless of location or time of day.
Reliable and secure patient-centered platform with highest standards to protect and patient information.
Reports track outreach and responses by patient and automated posts to monitor activity and balances.
Setup payment plans tied to the HSA and accounts to cover their balances consistently and easily.
“We previously utilized a portal that allowed our patients the option to pay online, but it was not user friendly and didn’t provide our patients with the billing information they needed. We had an average of 160 patients per month who chose to use the online portal to pay their bill. We now have 700 patients per month who utilize MDpay. Our processes are more user-friendly and streamlined since partnering with Relatient.”
Site Administrator, Multi-Practice Group
MDpay is an integrated patient payment solution that automatically notifies patients when their bill is ready, via email and/or text, then updates you when it’s collected.
No app, no password, and no username. Users simply verify their birth year and patient payments — all from a link on their phones. Auto-filled forms and tokenized payment methods (captured at the office) quadruple payments made at the first opportunity.
See all office transactions and payment methods on file with a dashboard that integrates seamlessly with your patient scheduling data, patient account balances, and managed payment plans.
MDpay auto-posts all patient payments whether made in the office, on the web, or via mobile phone.
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