Dash Engage

Support a continuous patient journey with targeted, omni-channel communications.

Deliver a patient-centered approach to communication and engagement

Patients need to be able to easily manage their care journey as the healthcare industry continues to evolve into the digital age. Dash® Engage is a dynamic patient messaging platform that utilizes the power of integrated data mapping to deliver timely messages to patients and providers with the modality that matches their current preferences and habits. This flexibility ensures effective communication from the time an appointment is scheduled all the way through post-care follow-up.

Appointment Reminders

Reduce no-shows and improve revenue with configurable text/SMS, email, and phone reminders.

  • Leverage SMS text, email, and phone calls
  • Configure messaging based on preferences
  • Automate delivery of communication
  • Reduce patient no-show rates

Balance Notifications

Send outstanding balance notifications with easy payment options.

  • Automate balance notifications via SMS text and email
  • Provide convenient and easy payment options
  • Increase patient payments
  • Offer payment plans 

Broadcast Messaging

Instantly communicate with patients or groups on demand with secure text/SMS, voice, and email. 

  • Send actionable on-demand messages
  • Leverage SMS text, email, and phone calls
  • Configure messaging based on specific details
  • Support patient acquisition and recall

Health Campaigns

Gather important feedback, understand patient insights, and improve brand and reputation with dynamic patient surveys and reporting. 

  • Deploy broad or targeted patient surveys
  • Automate response collection
  • Report results in real-time
  • Improve patient engagement

Secure Messaging

Reduce call volume and administrative burden with secure, 2-way patient texting. 

  • Send and receive SMS texts
  • Reduce inbound call volume
  • Ensure HIPAA compliance with authentication
  • Increase patient satisfaction

Surveys

Gather important feedback, understand patient insights, and improve brand and reputation with dynamic patient surveys and reporting. 

  • Deploy broad or targeted patient surveys
  • Automate response collection
  • Report results in real-time
  • Improve patient engagement

See How Dash Engage Can Help You Improve Patient Communication

“Our patients need better consistency in a number of areas and I knew something as simple as being able to count on appointment reminders was the first step in achieving this.” 

See how South Bend Clinic was able to reduce patient no-shows from 9-10% to less than 5%

Learn How the Seven Hills’ brought in 1,370 new appointments and total charges of $244,000 over a six-month time frame with its “Not Seen In Three” health campaign.

“We’ve been a Relatient customer for many years. Relatient and their integration with our PM system keep our no-show rates low and saves our staff time. Because of our previous success with Relatient, we knew they could also help us close some key gaps-in-care and retain patients who may have otherwise left the practice completely.”   – Holly Woprice, COO, Seven Hills Women’s Health Centers

Schedule Seamlessly
Improve access and optimize capacity with a rules-based, guided user experience for provider staff and patients.
Chat Conveniently
Deliver better access and support with real-time chat
Intake Intuitively
Simplify check-in paperwork. Banish registration headaches for patients and providers.