Deliver better access and support with real-time chat
Patients have made it clear that they want the ability to communicate digitally and seamlessly with their healthcare providers. Dash® Chat enables staff to easily communicate with individual patients via online chat to manage inquiries such as office hours, directions, questions about clinical care, or their upcoming appointment. By eliminating the complexities of phone triage, and relying on staff to manage voicemails and call-backs, a dynamic chat solution can allow providers to significantly improve operational efficiency, deliver consistent access to care and enhance the patient experience.