Evaluating Voice AI for Healthcare: What Sets the Best Solutions ApartVoice AI is showing up on a lot of roadmaps, and for good reason. As call volumes climb and teams ar… Read More
Voice AI Agents vs. Traditional IVR Systems in Healthcare Healthcare contact centers manage some of the most important interactions in the patient journey, es… Read More
An Executive Guide to Voice AI in HealthcareThe phone remains one of the most critical and resource-intensive channels for patient access in hea… Read More
4 Questions to Ask Before Shifting to an API-Driven Scheduling SolutionPatients want more control over how they access care – and healthcare organizations are investing in… Read More
How Intelligent Scheduling Solutions and Healthcare APIs are Powering Modern Patient AccessFor years, scheduling a healthcare appointment has looked the same: a phone call, a back-and-forth c… Read More
Why Convenience is King: The Rising Demand for Patient Self-Service ToolsRecent studies show that 60% of consumers expect easy online booking options. This shift reflects a … Read More
Streamlining Patient Scheduling During Your Healthcare System Migration Healthcare system migrations are a necessary step for growth, but they’re rarely easy. Juggling data… Read More
The Third Next Available Appointment: Why It Matters and How to Improve ItThe Third Next Available Appointment (TNAA) is more than just a scheduling metric. It’s a critical m… Read More
Patient No-Shows: Using Access Data to Minimize Missed AppointmentsThe Financial Toll of Patient No-Shows Missed appointments create serious challenges for your hea… Read More
Measuring Patient Engagement: Metrics That Improve Care and SatisfactionImproving patient engagement is one of the most impactful ways healthcare organizations can deliver … Read More
