Maximize your athenahealth investment with Relatient Patient Messaging

Relatient’s award-winning patient messaging platform is driving portal adoption, optimizing provider schedules, creating efficient workflows, and more.

Find out how you can plug Relatient into your system to get the most from your athenahealth investment.

Resources for athenahealth Users

Watch the Webinar: COVID-19 and Beyond: What’s Next for Patient Engagement

Additional Resources

Scheduling

Relatient’s DASH scheduling is a rules-based solution for medical groups, practices, and hospital groups to enhance patient access, maximize provider utilization, and ensure the right match between patient and provider. This software helps you decrease call volume, optimize scheduling, and integrates with your existing phone system. DASH scheduling automates insurance verification, helps improve payer mix, and reduce delays in care.

Messaging

Optimize provider utilization and increase margins with automated workflows to cut down on no-shows, fill vacancies, and erase manual tasks with Relatient Appointment Reminders, Broadcast Messaging, 2-way SMS Chat, Secure Messaging, Surveys, and Health Campaigns

Registration

Reduce 90% of registration paperwork and data entry with digital forms patients can complete on their own devices ahead of time or on an office tablet with Relatient eRegistration & Check-In.

Billing

With Relatient MDpay® over 40% of patient balances are paid and auto posted back into athenahealth before the first statement goes to print. MDpay uses secure, fast, and easy text messaging to send patients their balances, allowing them to pay in less than a minute.

It’s not just a phone, it’s
the digital front door to healthcare

Americans spend an average of 5 hours a day on their mobile phones, that’s why Relatient is putting their care in the palm of their hands. We’ve leveraged technology to empower patients with the flexibility and convenience they expect, while delivering health systems unprecedented efficiency, access, and revenue.

Take a look at some outcomes Relatient users have seen:

66% decrease in no-shows

5:1 ROI

100 new appointments on the schedule, weekly

21,000 COVID-19 vaccinations distributed in 6 weeks

Very easy to use. We have utilized the patient texting capabilities particularly when the snow/ice forced us to close the clinic. We were able to easily communicate the closing to our patients in a matter of minutes. We have also seen a significant increase in our Google reviews due to the Relatient platform. I highly recommend it.

Chief Financial Officer, Ophthalmology Clinic