Primary Care Access That Scales
Dash® automates provider rules and routine calls, so your Primary Care team can handle more patients without adding staff.
Primary care runs at a volume that exposes every gap in scheduling. Dozens of providers each have preferences, new patients and follow-ups need different slots, and a call center answering every call by hand means hold times, dropped calls, and unbooked visits. Recall lists and referral follow-up get pushed aside.
Dash® starts with intelligent scheduling. Provider rules are built in once and applied to every booking, so new staff are booking accurate appointments from day one. Voice AI handles routine calls around the clock. Reminders and recall outreach go out automatically, with no manual lists to build.
- With Dash®, primary care organizations can:
- Automate scheduling rules and preferences across every provider and location
- Handle routine calls with Voice AI, even at peak volume
- Let patients self-schedule any time
- Recover overdue and missed visits with recall campaigns
- Cut no-shows with automated reminders
Scale access without scaling headcount. See how.
Scale Your Patient Access
Central Florida Health Care increased unique patients served by 33% with Dash®. See what that could mean for your organization.
See what access looks like.
56%
of inbound calls autonomously handled at Complete Health
33%
increase in unique patients served at Central Florida Health Care since 2022
22%
no-show reduction for Internal Medicine practices on Dash®
32%
of appointments booked outside business hours
“
Our work with Relatient will help us further meet the needs of our communities, while the providers we support and Complete Health staff will reap the benefits of more modern workflows as partners in patient care. Regardless of location or time of day, patients must be able to reach us quickly and experience a faster, high-quality care experience at their convenience. We’re excited to be able to offer our patients even more ways to do just that.
- Dr. John Farley, Chief Medical Officer
Volume Grows. Headcount Doesn't
Every new patient adds calls, bookings, and provider rules for your team to manage. Hiring more schedulers only helps until the next one leaves and takes the knowledge with them.
Meanwhile, patients who can’t get through hang up, and patients who drift from their care plans slip away without ever showing up on a report.
Dash® works with your existing systems. Your rules are built in once, routine calls are handled automatically, and new staff book accurately from day one, so your team can keep up as volume grows.
No Workarounds to Learn
Central Florida Health Care’s new call center hires once spent three to six months learning manual workarounds. With provider rules, insurance exclusions, and availability built into Dash, agent training is about 80% faster. “Dash takes care of the stuff that staff shouldn’t have to worry about.” Gregory Hall, Chief Clinical Operations Officer.
Calls That Scale
Complete Health (185 providers, 34 locations) has 56% of inbound calls handled autonomously by Voice AI, with average call times under 3 minutes, so call volume doesn’t set the limit on staffing.
The Recognition
Awarded by the organizations that set the bar.
Dash® by Relatient is recognized for innovation, operational impact, and the trust of healthcare organizations nationwide.
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