Patients expect the same seamless, on-demand experiences from healthcare that they get in other parts of life – and scheduling is no exception. To meet this growing demand, healthcare leaders are embracing open scheduling APIs to expand access, reduce manual work, and deliver more personalized care.

Looking to improve patient access and boost efficiency? Our eBook, “Empowering Healthcare Leaders: A Data-Driven Guide to Patient Access Success,” highlights the key metrics that can help you reduce no-shows, streamline scheduling, and enhance patient engagement – all while supporting your practice’s growth. Discover which data points matter most and how they can be used to simplify complex workflows, improve patient interactions, and increase revenue potential.

Download the eBook to start using data insights for a more efficient, patient-centered, and financially healthy practice.

Optimize Communication to Align Patient, Provider, and Administrator Expectations

Forward-thinking providers are optimizing the consumer experience by balancing their resources and operational efficiency with intelligent patient communication and engagement technology. Provider groups of all sizes can tap into healthcare communication solutions to streamline operations and enhance the patient experience.

This guide provides an in-depth look at the three main types of communication:
1. Appointment-Related Communication
2. Broadcast Communication
3. Targeted Communication

Provider groups of all sizes share a common challenge: how to meet increasing consumer demand with rising complexity amid administrative staffing shortages. Our research identified three primary characteristics of patient scheduling and engagement that are critical to provide a high-quality healthcare consumer experience.

• Ways to calculate your own no-show rate
• Top reasons patients miss appointments
• Best practices and tactical solutions for reducing patient no-shows
• How to add no-show capabilities into your patient engagement strategy

Patients today expect a digitized healthcare experience, yet many providers aren’t using digital tools to their full potential. To cater to these consumer demands and accelerate healthcare delivery, it is essential that organizations have platforms that enable patient self-scheduling, appointment reminders, digital patient intake, as well as a consistent communication experience that eases patient interactions with their provider. In this ebook, learn why digital tools are vital for patient care, how to leverage them to provide a connected experience, and ways to boost operational efficiencies to meet both patient and provider needs.