The Patient Access Maturity Matrix: Key Driver for Efficient Operations
Medical technology has advanced exponentially in recent decades, dramatically improving healthcare delivery and outcomes. But patient access is equally important and vital to both healthcare organizations’ operational performance and the patient experience. However, organizations commonly struggle to find the right balance in two areas. Organizations must maintain high operational maturity and a strong patient experience to strengthen patient loyalty and improve efficiency, build a positive reputation, and gain an edge over their competitors. See where your organization falls in the patient access maturity matrix.
The Comprehensive Guide to Better Patient Communication and Engagement
The Comprehensive Guide to Better Patient Communication and Engagement
Optimize Communication to Align Patient, Provider, and Administrator Expectations
Forward-thinking providers are optimizing the consumer experience by balancing their resources and operational efficiency with intelligent patient communication and engagement technology. Provider groups of all sizes can tap into healthcare communication solutions to streamline operations and enhance the patient experience.
This guide provides an in-depth look at the three main types of communication:
1. Appointment-Related Communication
2. Broadcast Communication
3. Targeted Communication
Automating Patient Scheduling and Engagement in the New Era of Healthcare
Automating Patient Scheduling and Engagement in the New Era of Healthcare
Provider groups of all sizes share a common challenge: how to meet increasing consumer demand with rising complexity amid administrative staffing shortages. Our research identified three primary characteristics of patient scheduling and engagement that are critical to provide a high-quality healthcare consumer experience.
The Ultimate Guide to Reducing Patient No-Shows
Are you ready to solve your patient no-show problem?
In our new eBook, we outline ways healthcare providers can drive efficiency, ROI, and patient satisfaction, including:
Ways to calculate your own no-show rate
Top reasons patients miss appointments
Best practices and tactical solutions for reducing patient no-shows
How to add no-show capabilities into your patient engagement strategy
Healthcare organizations see upwards of 50% no-show reduction when using best practices and the right appointment reminder and patient engagement system. Ready to learn more? Fill out this form to access the report today.
Using Digital Patient Engagement to Drive Better Access to Care
Using Digital Patient Engagement to Drive Better Access to Care
Patients today expect a digitized healthcare experience, yet many providers aren’t using digital tools to their full potential. To cater to these consumer demands and accelerate healthcare delivery, it is essential that organizations have platforms that enable patient self-scheduling, appointment reminders, digital patient intake, as well as a consistent communication experience that eases patient interactions with their provider. In this ebook, learn why digital tools are vital for patient care, how to leverage them to provide a connected experience, and ways to boost operational efficiencies to meet both patient and provider needs.
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