No Shows are a real problem for healthcare organizations and represent a tremendous opportunity to save money through better planning and efficiency. In addition to higher costs to the care provider, patients who fail to show up for their appointments often require more expensive emergency care later on. Understanding who is most likely to no-show for an appointment and why a patient may intentionally or unintentionally no-show is important to determining how to best tackle the issue, and in understanding what works and what doesn’t.
From Volume to Value: 5 Considerations for Providers in 2023
From Volume to Value: 5 Considerations for Providers in 2023
Consumerism continues to drive patient expectations.
Last year hit the healthcare world with powerful challenges: inflation put pressure on healthcare costs, staffing shortages accelerated, and patients began to return with pent-up demand from deferred care.
In tandem with strain on operational margin, providers are also under pressure to meet consumer expectations for optimal experiences when they engage in care. Patients are increasingly looking to their doctors to interact with them digitally in the same fashion as leading retailers and online service organizations. Providers will need to adapt to these evolving expectations to continue delivering quality patient experiences.
Learn the five trends reshaping healthcare in 2023.
Winning the Patient Access Game: 7 Ways Provider Groups Can Deliver More for Less with Centralized Scheduling
How can providers redefine access to offer a more effective approach?
Optimize care access without overly-standardizing provider utilization.
As many as 10-30% of appointment slots go unfilled each day. Providing timely, consistent, and convenient access to patients is a key differentiator for provider groups as they navigate the need to drive patient loyalty, competitive differentiation, and operational efficiency.
Learn how to measure each access point and determine how to increase profitability, as well as best practices to optimize patient access, scheduling, and physician engagement. Fill out this form to access the white paper today.
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