Intelligent Scheduling

Improve patient scheduling and reduce manual workflows with a rules-based, automated solution.

Deliver a patient-centered approach to communication and engagement with Dash® patient scheduling software

Patient appointment scheduling can be one of the biggest pain points for both patients and providers throughout the care journey. By combining a rules-based model built to manage provider preferences, with consumer-friendly, online scheduling access, providers can see dramatic improvements to scheduling accuracy, staff onboarding time, patient satisfaction, and revenue.

Appointment Confirmation

Allow patients to easily confirm, reschedule, or cancel their appointment in advance.
  • Leverage multi-channel messaging (SMS/text, email, and phone)
  • Provide important appointment related information
  • Configure messaging based on preferences
patient engaging with Cerner healthcare provider using self-scheduling
woman using smartphone for managing Patient Intake Software

Appointment Reminders

Reduce no-shows and improve revenue with configurable reminders.
  • Tailor messages by appointment type and location
  • Send links for registration and payments
  • Ensure compliance with opt out capabilities

Contact Center Scheduling

Reduce scheduling errors and eliminate manual workflows to optimize capacity and ensure patients are matched with the right provider at the right time.
  • Easily manage scheduling rules, protocols, and preferences
  • Coordinate care across locations and load balance across networks
  • Schedule multiple, correct appointments with a single click
Staff saving time from making phone calls using automated appointment reminder software

See How Dash Can Help You Improve Patient Scheduling and Communication

Dash Schedule Patient scheduling software logo
Integrated Access
Improve access and optimize capacity with a rules-based, guided user experience for provider staff and patients.
Dash Chat Patient communication software logo
Seamless Messaging
Deliver better access and support with real-time chat
Dash Engage Patient engagement software logo
Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
Dash Chat Patient communication software logo
Seamless Messaging
Deliver better access and support with real-time chat
Dash Engage Patient engagement software logo
Targeted Engagement
Personalize messaging, expedite reminders, communicate efficiently across multiple channels for a better patient experience.
Dash Intake - Patient Intake Software
Simplified Intake
Simplify check-in paperwork. Banish registration headaches for patients and providers.
2024-best-in-klas-patient-self-scheduling logo

Give patients the ability to self-schedule care conveniently, without phone calls

Relatient’s Best in KLAS® online scheduling software marries the convenience of consumer-friendly scheduling with the real-time accuracy of provider intelligent rules and preferences. Allowing patients to book their healthcare appointments online is critical to effective patient access operations. DashÒ enables provider organizations to improve patient acquisition and retention by customizing new patient and existing patient workflows whether they are scheduling for the first time, are a referral appointment, or are a long-time returning patient.

Organizations utilizing Dash® for patient self-scheduling see:

  • 32% of appointments are scheduled outside of business hours 
  • +20% of appointments are being scheduled online  
  • 70% of appointments scheduled online are new patients  

See How Dash® Can Help You Improve Patient Scheduling and Communication

Organizations utilizing Dash for patient self-scheduling see:

32 percent online appointments graphic
20 percent appointments scheduled online graphic
seventy percent online appointments graphic
32 percent online appointments graphic
20 percent appointments scheduled online graphic
seventy percent online appointments graphic

of appointments are scheduled outside of business hours 

of appointments are being scheduled online

of appointments scheduled online are new patients

 

 

End staff frustration by auto-matching with a provider

 

 

End staff frustration by auto-matching with a provider

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast

Playground

Relatient's award-winning patient messaging platform is driving portal adoption, optimizing provider schedules, creating efficient workflows, and more.

Find out how you can plug Relatient into your system to get the most from your Playground investment.