Provider groups of all sizes share a common challenge: how to meet increasing consumer demand with rising complexity amid administrative staffing shortages. Our research identified three primary characteristics of patient scheduling and engagement that are critical to provide a high-quality healthcare consumer experience.

While it seems like a basic first step in patient care, the complex and intricate appointment scheduling process is often one of the biggest pain points for both the patient and the provider organization. With the growing consumer demand for digital access and provider focus to reduce manual workflows and optimize labor costs, the healthcare industry must find a balance between a consumer-focused and provider-friendly scheduling processes.

Download our infographic to learn ways to shift your patient scheduling process from chaotic to streamlined.